How to Cancel Rocket Money in 2025 (And My Honest Reasons for Doing It)

As a financial planner for nearly three decades, I’ve seen a common pattern: clients sign up for budgeting apps like Rocket Money (formerly Truebill) with the best intentions. Only to realize the tool itself has become another costly, unused subscription.

And I get it. With everything going on, these small charges easily slip through the cracks. But the problem is, those fees add up.

To write this guide, I signed up for Rocket Money’s premium plan and used it for three months. I tracked my subscriptions, tested the cancellation process, and compared it to its top competitors.

This is my definitive, hands-on review of why you might want to cancel Rocket Money and the exact, verified steps to do it without the headache.

Why You Might Want to Cancel Rocket Money: Michael Ryan Money’s Analysis

Before we get to the “how,” it’s crucial to understand the “why.” After my hands-on test and reviewing dozens of client situations and Better Business Bureau complaints, the reasons for canceling generally fall into three categories.

1. The Cost Outweighs the Benefit

While Rocket Money has a free version, its most powerful features are behind a premium paywall that can cost up to $348 per year. For bill negotiation, they take a success fee of 30% to 60% of your first year’s savings. For many, the math just doesn’t work out.

2. The Features Don’t Meet Your Needs

I had a client, “Amy,” who wanted to streamline her budget. After six months with Rocket Money, she found its budgeting tools weren’t as detailed as she needed. She switched to a more robust app and saved the subscription fee in the process. Many users find it’s great at identifying subscriptions but less effective for deep, zero-based budgeting.

3. Significant Data Privacy Concerns

To function, Rocket Money requires you to link your bank accounts, typically using a service called Plaid. This gives the app access to your transaction history. For many users, this level of data sharing is a dealbreaker.

Deleting Your Data, Not Just the Subscription

A critical point many guides miss: canceling your premium service doesn’t automatically delete your personal financial data from Rocket Money’s servers. To protect your privacy, you must take the separate step of deleting your account entirely, which I’ll cover in the checklist below.

How to Cancel Your Rocket Money Subscription: My Tested, Step-by-Step Guide

I personally tested the cancellation process on both the mobile app and the website. It can be confusing, but these steps are verified to work as of 2025.

Method 1: Cancel Through the Mobile App (The Easiest Way)

This was the most straightforward method in my test.

1. Open the Rocket Money app on your phone.
2. Tap the Settings gear icon (⚙️) in the top-left corner.
3. Tap on “Premium Membership.”
4. Scroll down and tap “Manage Subscription,” then select the option to cancel.
5. Follow the prompts. The app will likely present you with an offer to stay. Firmly decline and proceed with the cancellation.

Method 2: Cancel Through the RocketMoney.com Website

1. Go to RocketMoney.com and log in to your account.
2. Navigate to your Account Settings.
3. Under the “Subscriptions” or “Membership” section, click the link to “Cancel.”
4. Again, you will likely face prompts to stay. Continue until you receive a confirmation screen.

Method 3: Cancel Through PayPal or Your App Store

If you subscribed via PayPal, the Apple App Store, or Google Play Store, you must cancel it there. Rocket Money support cannot cancel subscriptions managed by these third parties.

• For PayPal: Log in, go to “Payments,” then “Manage Automatic Payments,” find Rocket Money, and click “Cancel.”

Securing a Refund for Annual Plans

If you paid for an annual plan, you are not automatically entitled to a refund. However, I recommend sending a polite but firm email to support@rocketmoney.com immediately after canceling.

In your email, state that you have canceled your subscription and are formally requesting a prorated refund for the unused portion of your annual term. Success is not guaranteed, but it is worth the effort.

Which Rocket Money Alternative is Right for You? A Planner’s Guide

Canceling Rocket Money doesn’t mean giving up on financial management. It means finding the right tool for the job. Here is my breakdown of the best alternatives based on my testing and client feedback.

I suggest you also read my complete article on the alternative apps you should consider instead of Rocket Money.

The Post RocketMoney Cancellation Checklist: How to Ensure You’re Really Done

Simply canceling your subscription isn’t the end of the story. To protect your privacy and ensure you aren’t charged again, follow these crucial final steps.

1. Get Written Confirmation. 
   Do not close the app or browser until you have a confirmation email or a screenshot of the confirmation page. My confirmation email arrived 17 minutes after I canceled on the website.
2. Delete Your Account Entirely. 
   After your subscription is confirmed canceled, go back into the app or website settings, find your Profile, and look for the “Delete my account” option. This is the only way to request the removal of your personal financial data.
3. Revoke Plaid’s Access. 
   Log in to your primary bank’s website. Go to the security or connected apps section and look for Plaid. You should see a connection listed for Rocket Money. Revoke this access to sever the final link between the app and your financial data.
4. Monitor Your Bank Statements. 
   Check your bank or credit card statement for the next two months to ensure no further charges appear.

Final Thoughts: Turn a Cancellation into a Financial Win

Canceling an unused subscription isn’t just about saving a few dollars; it’s about reclaiming financial intention. You’ve taken a proactive step to ensure the tools you use truly serve your goals. As I’ve seen countless times, financial freedom is built on a series of these small, smart decisions.

The smartest thing you can do now is not just cancel, but choose your next tool wisely. Take the money you just saved and invest it in a system. Whether it’s YNAB, Monarch, or a simple spreadsheet. Tthat actively moves you toward your goals.

That’s how you turn a simple cancellation into a wealth-building event.

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Note: The content provided in this article is for informational purposes only and should not be considered as financial or legal advice. Consult with a professional advisor or accountant for personalized guidance.